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Blue
  • Personal
  • Business
  • Become a driver
  • Blue News
  • Blue Media
  • FAQ
  • English
    • Romanian
Drivers / Customer related information
  • Passenger did not pay or paid less
  • Lost and found items
  • I had an accident with the client
  • Passenger wishes to change payment method in-app
  • Multiple stops
  • Accepting a ride while online
  • Professional behaviour
  • I picked up the wrong rider
  • Luggage
  • Keeping ratings high
  • Rider was overcharged
  • Driver rights
  • Customer was rude/dangerous situation
  • Customer soiled your vehicle
  • Trip cancelled
  • Safety tips
  • Can I have friends and family members in the vehicle while online?
  • Can I serve two rides at the same time?
  • Reasons for a suspended or deactivated account
  • Can I use a video camera?
  • No Smoking rule

Luggage

Passenger luggage can be placed both in the trunk and in the seating compartment of the vehicle, as long as it fits through the doorway of the vehicle.
Please make sure that the luggage fits properly in your vehicle, and that you help the customer to load and unload their belongings.

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