Safety tips

Blue is committed to and focused on the safety and security of Partner Drivers and customers. We insist that these standards are followed to ensure safety while ride-hailing and using the Blue platform:

Before accepting rides:

  • Ensure that the vehicle is appropriately fuelled for your working day.
  • Make sure that the vehicle is in a good mechanical condition to avoid unnecessary breakdowns.

Double check the customer’s details before starting the ride i.e., name, drop-off location, etc.
During a ride:

  • Comply with the local traffic laws and speed regulations.
  • Be responsive to road and weather conditions and adapt your driving accordingly.
  • Avoid using electronics whilst driving. Make use of a Bluetooth device and a smartphone holder instead.

Phone Blue Support Centre should you have any customer-related issues during a ride.
Dropping off:

  • End a ride in a well-lit and safe location.
  • If there are any price disputes, kindly ask the customer to report the matter to Blue for assistance. Do not argue with or collect any additional items from the customer.
  • Additional safety standards
  • Ensure that you are physically and mentally fit to conduct your working slot. Do not drive if you are tired or fatigued.
  • Never drive under the influence of alcohol or drugs.
  • While driving at night, ensure head and taillights are on.