Drivers / Customer related information
- Passenger did not pay or paid less
- Lost and found items
- I had an accident with the client
- Passenger wishes to change payment method in-app
- Multiple stops
- Accepting a ride while online
- Professional behaviour
- I picked up the wrong rider
- Luggage
- Keeping ratings high
- Rider was overcharged
- Driver rights
- Customer was rude/dangerous situation
- Customer soiled your vehicle
- Trip cancelled
- Safety tips
- Can I have friends and family members in the vehicle while online?
- Can I serve two rides at the same time?
- Reasons for a suspended or deactivated account
- Can I use a video camera?
- No Smoking rule
Trip cancelled
If the client cancels the order, do not contact the client.
Please call the Support Centre on 0376448984.