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Blue
  • Personal
  • Business
  • Become a driver
  • Blue News
  • Blue Media
  • FAQ
  • English
    • Romanian

Drivers

Customer related information
Passenger did not pay or paid less
Lost and found items
I had an accident with the client
Passenger wishes to change payment method in-app
Multiple stops
Accepting a ride while online
Professional behaviour
I picked up the wrong rider
Luggage
Keeping ratings high
Rider was overcharged
Driver rights
Customer was rude/dangerous situation
Customer soiled your vehicle
Trip cancelled
Safety tips
Can I have friends and family members in the vehicle while online?
Can I serve two rides at the same time?
Reasons for a suspended or deactivated account
Can I use a video camera?
No Smoking rule
Fleet related information
Can I have more than one vehicle?
I am a fleet owner. Can I add more drivers?
Ratings
Categories available
I would like to change my profile photo
Incorrect vehicle details
I want to close my driver account
General information
I have another full-time job. Can I drive as a Partner Driver just for a few hours a week?
What will happen after a Partner Driver application is submitted?
How does a Partner Driver get paid for their services?
What if I do not have a vehicle?
Dynamic pricing
Other information
Data protection
Driver fraud
Partner driver’s portal
Features
How can I check earnings generated for trips?
How will I get paid?
Technology related information
Device requirements
I have a new device. What should I do?
Map shows incorrect data
Technical issues
I am not receiving trips
Notification issues
Heatmaps
Updates of Drivers App
How to select or remove in-app ride category
Auto-accept
Resetting password
  • I have another full-time job. Can I drive as a Partner Driver just for a few hours a week?
  • What will happen after a Partner Driver application is submitted?
  • How does a Partner Driver get paid for their services?
  • What if I do not have a vehicle?
  • Dynamic pricing
  • Device requirements
  • I have a new device. What should I do?
  • Map shows incorrect data
  • Technical issues
  • I am not receiving trips
  • Notification issues
  • Heatmaps
  • Updates of Drivers App
  • How to select or remove in-app ride category
  • Auto-accept
  • Resetting password
  • Features
  • How can I check earnings generated for trips?
  • How will I get paid?
  • Data protection
  • Driver fraud
  • Can I have more than one vehicle?
  • I am a fleet owner. Can I add more drivers?
  • Ratings
  • Categories available
  • I would like to change my profile photo
  • Incorrect vehicle details
  • I want to close my driver account
  • Passenger did not pay or paid less
  • Lost and found items
  • I had an accident with the client
  • Passenger wishes to change payment method in-app
  • Multiple stops
  • Accepting a ride while online
  • Professional behaviour
  • I picked up the wrong rider
  • Luggage
  • Keeping ratings high
  • Rider was overcharged
  • Driver rights
  • Customer was rude/dangerous situation
  • Customer soiled your vehicle
  • Trip cancelled
  • Safety tips
  • Can I have friends and family members in the vehicle while online?
  • Can I serve two rides at the same time?
  • Reasons for a suspended or deactivated account
  • Can I use a video camera?
  • No Smoking rule

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